Privacy Policy

Privacy Policy

Just Naiil It ("we," "us," "our") is a brand of Super Logic General Trading FZ-LLC, registered in the United Arab Emirates. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Name, email address, phone number, and delivery address
  • Your email address, if you sign up to our mailing list
  • Payment information (processed securely by Stripe — we do not store your card details)
  • Photos and hand measurements submitted for custom nail sizing
  • Data collected automatically through cookies and analytics tools when you browse our website (see Section 5)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your order, including custom sizing requests
  • Communicate with you about your order (confirmations, shipping updates, customer service)
  • Send marketing emails, newsletters, and promotional offers, if you have signed up to receive them
  • Run retargeting and advertising campaigns to reach people who have visited our website or interacted with our brand, where you have accepted marketing cookies
  • Understand how our website is used so we can improve it, where you have accepted analytics cookies

3. Custom Sizing Photos

If you submit photos or measurements of your hands for custom sizing, these remain within the communication channel you sent them through (e.g., email or WhatsApp) — we do not store or save these photos separately on our devices or website. If we ever need to download a photo to complete your order, it is deleted once it's no longer needed.

4. Sharing Your Information

We do not sell or share your personal information with unrelated third parties for their own marketing purposes. Your information may be shared with trusted service providers who help us run our business, including:

  • Our website platform (Shopify), including the tools we use through it to send emails, and any apps connected to it
  • Our payment processor (Stripe)
  • Our courier/delivery partner
  • Advertising platforms we use or may use, such as Meta (Facebook and Instagram), Google and TikTok
  • Analytics tools such as Google Analytics, to understand how our website is used
  • Authorities or regulators, where we are required to by law

5. Cookies & Analytics

Cookies are small files stored on your device when you visit a website. We use them for the following purposes:

  • Essential: needed for the website to work, such as keeping items in your cart and processing checkout. These are always on.
  • Personalization: remember your choices and actions on our site, so your next visit feels a little more personal.
  • Analytics: help us understand how visitors use our site, including through Google Analytics, so we can keep improving it.
  • Marketing: used by us and our partners, such as Shopify, Meta (Facebook and Instagram), Google and TikTok, to show you relevant ads on other websites and apps and to measure how our ads perform.

When you first visit our website, our cookie banner asks for your consent. Personalization, analytics and marketing cookies are only used if you accept them. You can accept all, decline all, or choose by category under "Manage preferences."

You can change your choice at any time by clearing the cookies in your browser, which will show the banner again. You can also block or delete cookies through your browser settings, but blocking essential cookies may stop parts of the website, such as the cart, from working.

6. Marketing Communications

You'll only receive marketing emails from us if you sign up, for example through the sign-up form on our website or by ticking the box at checkout. If you'd like to stop receiving marketing emails from us, you can unsubscribe at any time using the "Unsubscribe" link at the bottom of any marketing email, or by emailing us at help@justnaiilit.com.

Even if you unsubscribe, we'll still send you emails about any orders you place, such as order confirmations and shipping updates.

7. Data Retention

We retain order and transaction records for as long as required under UAE law for accounting and tax purposes. Other personal information is kept for as long as your relationship with us is active, or until you ask us to delete it. If you unsubscribe from our mailing list, we keep a record of your email address only so that we don't contact you again.

8. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You can also withdraw your consent at any time, for example by unsubscribing from marketing emails or changing your cookie choices (see Sections 5 and 6). To make a request, email us at help@justnaiilit.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date below will show when it was last updated.

Last updated: 2 October 2026

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, email us at help@justnaiilit.com.